Here’s something nobody wants to say out loud: every executive at a software company has the same job.
CEO. CTO. CFO. CRO. CMO. CPO. VP Engineering. VP Product. VP Sales. Head of Data. Head of CS. Head of Platform. Strip the titles away and you’re looking at the same mandate.
The job is PRODUCT.
The word that appends every title
Think about what each of these people actually does.
The CEO sells the product. To the board, to the market, to the next hire. The CTO builds the product. The architecture, the infrastructure, the machine that makes it real. The CRO sells the product. To buyers, to renewals, to expansion. The CMO positions the product. The story, the market, the reason anyone cares. The CFO funds the product. Every dollar in and every dollar out exists because of what the product does. The CPO shapes the product. What it does, what it doesn’t, and why. The VP Engineering develops the product. The VP CS retains customers on the product. The Head of Data measures the product.
Sell products. Build products. Fund products. Position products. Shape products. Measure products. Retain customers on products.
It’s all products.
The moment you see it this way, the org chart stops mattering. Every exec at a software company is a product executive with a different vantage point. The ones who forget that - who start thinking their job is “technology strategy” or “pipeline generation” or “brand awareness” or “financial modeling” - lose the thread.
What happens when they forget
I’ve worked with dozens of software orgs. The ones that struggle most are where everyone carves out a lane. The CTO optimizes architecture. The CRO optimizes pipeline. The CMO optimizes impressions. The CFO optimizes margins. Everyone’s busy. Everyone’s got metrics. And the product stays mediocre.
Because nobody owns THE THING. Is this product actually getting better? Is it compounding? Are we shipping decisions or just shipping tickets?
The CTO who says “I don’t own product decisions” is failing. The CRO who says “I just sell what we build” is failing. The CFO who says “I don’t have opinions on the roadmap” is failing. They all own the product. The product is the job.
Why this is changing
AI is collapsing the cost of building. When building is cheap, the only thing that matters is JUDGMENT. What do we build? For whom? Why now? Why this and not that?
Judgment isn’t a department. It doesn’t live in product. It doesn’t live in engineering. It lives in people who are close to the customer, close to the code, and close to each other. People who are learning together, every day, in the context of the product.
That’s the real job. Relentless daily learning. Ship something. Watch what happens. Adjust. Ship again. The whole team, around the product, in a tight loop.
Functional orgs kill this
Here’s where most software companies go wrong. They organize by function. Product over here. Engineering over there. Sales in another building. Data somewhere in the basement. And then they wonder why the product doesn’t improve.
Functional orgs obscure learning behind a wall of process. Information passes through handoffs, status meetings, roadmap reviews, quarterly planning cycles. By the time a customer insight reaches the person who could act on it, it’s stale. The feedback loop that should take hours takes months.
To the uninitiated this looks like “good management.” Best practices. Improving operations. Mature organizations. But it usually has the reverse result. It takes a slow system and makes it slower and less connected. Slow begets slow. Decline begets decline.
The companies that win will tear down the functional walls and organize around the product. Not because it’s trendy. Because it’s the only way to learn fast enough to survive.
What to do about it
The orgs that figure this out will stop hiring for titles and start hiring for the job. One job. They’ll build teams that learn together daily - not teams that report to each other weekly.
Make the product better. Ship it faster. Learn from every cycle. Don’t waste anything getting there.
The rest is theater.
Be good. J.